Frequently Asked Questions
Everything you need to know about shopping with Kickers.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which deliver within 1-2 business days.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply use our online portal to generate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your foot or checking our conversion chart to ensure the perfect fit.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International delivery times and customs fees vary depending on the destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. Many of our collections feature recycled materials and leather sourced from LWG-certified tanneries.